Registration Processing Time
Registration applications are processed on a priority basis according to date of receipt of the application.
The current processing and review time is approximately 4 weeks, provided all supporting documentation, including your Certificate(s) of Registration Status, have been lodged with the Board.
After this time you will be forwarded a notification of the date on which the Board will consider your application or a notification that further information is required.
Upon your registration being approved, your details will become available on the Board’s website at the Public Access Register.
Office counter hours are 9.00am to 4.00pm Monday to Friday, with telephone contact being available
9.00am to 5.00pm Monday to Friday.
The Board and the Health Quality Complaints Commission (HQCC) consult about complaints they receive and if they agree that a complaint appears to provide grounds for disciplinary action, the Board will usually commence an investigation.
The Board's Complaints Advisory Committee oversees the conduct of any investigations.
An investigation follows this process:
Upon completion of the investigation the decision may be one of the following:
If you would like to review any conditions on a medical practitioner's practice, which have been imposed by the Board, you can search the Public Access Register. You will need to know your medical practitioner's surname to initiate the search.
The Board takes seriously all matters raised by members of the community, and although all efforts are made to conclude investigations in a timely manner, the thorough nature of each investigation means that they can take up to 9 months to process.
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